We have been scratching our heads about this and this is what we think:
A friendly and reliable service:
We will try hard to make sure your order will be in the post to you within 24 hours - we mainly use 'Royal Mail Tracked and Signed For' - and we wrap delicate items carefully as it is important to us they get to you as they left us and because we know the weather in England is often rainy - (like Ireland, that is why the grass is so green) so generally send out our parcels inside a plastic package.
We try to be environmental:
We use recycled packaging wherever we can get our hands on it (we love finds in Garden Centres) and also donate 10% of the product price you have bought - to different Global Giving Projects.
Quality and timelessness of our Products:
Products like the Avoca woollens are Classics and ever so well made and bring warmth and colour to your home - little bit of Irish charm.
Unique and just little bit humerous in quiet sort of way:
Our small woollen animals also available in our Etsy store - 'Smallwoollyelephant' are very unique and made to order.
We know we wont always get it right - but we do try.
If you have something in mind, a different color or quantity, we would love to know - please phone or email firstname.lastname@example.org
You can also often find us at local markets - especially the country and dog ones.